THE EVALUATION OF THE COLLEGE LIBRARY INFORMATION SYSTEMS USAGE IN MALAYSIA
Abstract
Libraries now need to be cooperated along with the use of information systems. This information system has been widely applied and has succeeded in helping library services as well as facilitating library management while at the same time attracting more people to use the library which will bring various benefits to them. The DeLone and McLean model is a model that has 6 evaluation variables, namely: system quality, information quality, service quality, system use, user satisfaction and net benefits. The use of this model can help determine the success and success of the information system contained in the Universiti Malaysia Pahang library. With the use of this model, it is hoped that it will be known where the stage of this library information system is. The results of the study show that the quality and success of information systems plays an important role in ensuring that user satisfaction is achieved. Basically, users feel happy and satisfied with the information system provided. And it is hoped that this study can be a guide to making good decisions for the library and be a guide for future research.
Keywords
Full Text:
PDFReferences
Alzahrani, A. I., Mahmud, I., Ramayah, T., Alfarraj, O., & Alalwan, N. (2017). Modelling digital library success using the DeLone and McLean information system success model. Journal of Librarianship and Information Science, 51(2), 291–306. https://doi.org/10.1177/0961000617726123
DeLone, W. H., & McLean, E. R. (2003). The DeLone and McLean Model of Information Sys-tems Success: A Ten-Year Update. Journal of Management Information Systems, 19(4), 9–30. https://doi.org/10.1080/07421222.2003.11045748
Kouzari, E., & Stamelos, I. (2018). Process mining applied on library information systems: A case study. Library & Information Science Research, 40(3–4), 245–254. https://doi.org/10.1016/j.lisr.2018.09.006
Lin, H. F. (2007). Measuring online learning systems success: Applying the updated DeLone and McLean model. Cyberpsychology & behavior, 10(6), 817-820.
Nadiri, H., & Mayboudi, S. M. A. (2010). Diagnosing University Students’ Zone Of Tolerance From University Library Services. Malaysian Journal of Library & Information Sci-ence, 15(1), 1–21. https://ejournal.um.edu.my/index.php/MJLIS/article/view/6718
Pedramnia, S., Modiramani, P., & Ghanbarabadi, V. G. (2012). An analysis of service quality in academic libraries using LibQUAL scale: Application oriented approach, a case study in Mashhad University of Medical Sciences (MUMS) libraries. Library Management.
Rehman, S. U. (2012). Understanding the Expectations of Pakistani Libraries Users: A LibQUAL Study. Library Philosophy and Practice (e-journal). 732. https://digitalcommons.unl.edu/libphilprac/732
Saputro, P. H., Budiyanto, D., & Santoso, J. (2015). Model Delone and Mclean Untuk Mengukur Kesuksesan E-Government Kota Pekalongan. Scientific Journal of Informatics, 2(1), 1–8. https://doi.org/10.15294/sji.v2i1.4523
Shoeb, Z. H. (2011). Identifying service superiority, zone of tolerance and underlying dimen-sions: Service quality attributes in a private university library in Bangladesh. Library Review.
DOI: https://doi.org/10.17509/edulib.v11i2.51493
DOI (PDF): https://doi.org/10.17509/edulib.v11i2.51493.g20383
Refbacks
- There are currently no refbacks.
Copyright (c) 2021 Edulib
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.