Evaluation in Bibliographic Supervision for Information Optimization at the Universitas Negeri Surabaya Library
Abstract
This research endeavors to examine the oversight of bibliographic resources at the central library of Universitas Negeri Surabaya through a quantitative opinion survey involving a cohort of 50 participants. The method used is a quantitative approach with an opinion survey, which allows for rapid data collection from respondents. The survey evaluates parameters such as user-friendliness, accessibility speed, and overall user satisfaction in the context of information retrieval. Results indicate that bibliographic oversight is insufficiently executed, as numerous users report challenges in accessing information and express concerns regarding the management of bibliographic resources. Observational investigations suggest that the available facilities and human resources within the library and reading areas are not functioning at optimal levels, and there exist deficiencies in the technical staff's comprehension of the SLiMS system. The assessment is designed to enhance user satisfaction through the identification of both strengths and weaknesses within the existing supervisory framework. In summary, this evaluation aims not solely to quantify user satisfaction but also to cultivate a responsive library atmosphere that adeptly addresses user requirements. By assimilating evaluation findings into daily operational procedures, libraries can elevate the quality of services provided and enhance the user experience in information retrieval.
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DOI: https://doi.org/10.17509/edulib.v15i1.73018
DOI (PDF): https://doi.org/10.17509/edulib.v15i1.73018.g31833
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