Adaptasi Alat Ukur Workplace Incivility Scale

Meisya Putri Nadilla, Salma Fairuz Afifah, Sari Kusuma Dwi Putri, Ghinaya Ummul Mukminin, Diah Zaleha Wyandini

Abstract


Abstract

Incivility is undeniable in modern organizations and almost in all industries (Hendryadi, 2018). Therefore, the researcher wants to adapt the Workplace Incivility Scale from Jimenez et al., (2018) measuring tool with a Cronbach's alpha reliability of 0,87. Adapted measuring instruments are given to employees or individuals who are currently working in West Java with an age range of 20- 60 years. The adjusted workplace incivility scale has a Cronbach Alpha reliability value of 0,937 and a Corrected-Item Total Correlation that exceeds 0.20 without removing the original item so that this measuring tool is feasible to use. The results of this study resulted in 6 factor extractions by adding 3 new dimensions, namely coworker impoliteness, impolite provocation, leader impoliteness, suspicion in the work environment, and distrust of leaders.

Abstrak

Ketidaksopanan merupakan hal yang tidak bisa dipungkiri terjadi dalam organisasi modern dan hampir di semua industry (Hendryadi, 2018). Penelitian ini bertujuan untuk mengadaptasi alat ukur Workplace Incivility Scale dari Jimenez et al., (2018) dengan reliabilitas Cronbach’s alpha sebesar 0,87. Partisipan dengan rentang usia 20-60 tahun. Workplace incivility scale yang sudah diadaptasi memiliki nilai reliabilitas Cronbach Alpha sebesar 0,937 dan Corrected-Item Total Correlation yang melebihi 0,20 tanpa membuang item asli sehingga alat ukur ini layak untuk dipakai. Hasil penelitian ini menghasilkan 6 ekstraksi faktor dengan menambahkan tiga dimensi baru yakni ketidaksopanan rekan kerja, provokasi ketidaksopanan, ketidaksopanan pimpinan, kecurigaan di lingkungan kerja, lingkungan kerja, dan ketidakpercayaan pemimpin


Keywords


incivility, workplace incivility, ketidaksopanan

Full Text:

PDF

References


Abolfazl Vagharseyyedin, S. (2015). Workplace incivility: A concept analysis. Contemporary Nurse, 50(1), 115-125.

Aljawarneh, N. M. S., & Atan, T. (2018). Linking tolerance to workplace incivility, service innovative, knowledge hiding, and job search behavior: The mediating role of employee cynicism. Negotiation and Conflict Management Research, 11(4), 298-320.

Andersson, L. M., & Pearson, C. M. (1999). Tit for tat? The spiraling effect of incivility in the workplace. Academy Of Management Review, 24(3), 452-471.

Azwar, S. (2009). Efek seleksi item berdasar daya diskriminasi terhadap reliabilitas skor tes. Buletin Psikologi, 17(1), 28-32.

Çakar, N. D., & Ertürk, A. (2010). Comparing innovation capability of small and medium‐sized enterprises: examining the effects of organizational culture and empowerment. Journal of small business management, 48(3), 325-359.

Cortina, M. L., Magley, V. J., Williams, J. H., & Langhout, R. D. (2001). Incivility in the workplace: Incidence and impact. Journal of Occupational Health Psychology. 6(1). 64-80.

Hendryadi, H., & Zannati, R. (2018). Hubungan workplace incivility dan turnover intention: efek moderasi gender. Inovasi, 14(2), 123-133.

Hutton, S. A. (2006). Workplace incivility: State of the science. JONA: The Journal of Nursing Administration, 36(1), 22-27.

Jimenez, P., Bregenzer, A., Leiter, M., & Magley, V. (2018). Psychometric properties of the German version of the workplace incivility scale and the instigated workplace incivility scale. Swiss Journal of Psychology, 77(4), 159-172.

Khan, M. S., Elahi, N. S., & Abid, G. (2021). Workplace incivility and job satisfaction: Mediation of subjective well-being and moderation of forgiveness climate in health care sector. European Journal of Investigation in Health, Psychology and Education, 11(4), 1107-1119.

Laschinger, H. K. S., Leiter, M. P., Day, A., & Gilin, D. (2009). Workplace empowerment, incivility, and burnout: impact on staff nurse recruitment and retention outcomes. Journal of Nursing Management, 17, 302–311.

Leiter, M. P., Laschinger, H. K. S., Day, A., & Gilin Oore, D. G. (2011). The impact of civility interventions on employee social behavior, distress, and attitudes. Journal Of Applied Psychology, 96(6), 1258–1274.

Lestari, M. W. (2021). Yield determinants of some sweet potato (Ipomoea batatas L) clones using principal component analysis. In IOP Conference Series: Earth and Environmental Science, 828(1). IOP Publishing.

Lim, S., Cortina, L. M., & Magley, V. J. (2008). Personal and workgroup incivility: impact on work and health outcomes. Journal Of Applied Psychology, 93(1), 95–107.

Kilic, S. (2016). Cronbach's alpha reliability coefficient. Psychiatry and Behavioral Sciences, 6(1), 47.

Namin, B. H., Øgaard, T., & Røislien, J. (2021). Workplace incivility and turnover intention in

organizations: a meta-analytic review. International Journal of Environmental Research and Public Health, 19(1), 25 – 44.

Nitzsche, M., Ribeiro, L., & Laneiro, T. (2018). Workplace incivility among Portuguese hotel employees: Is lack of respect burning them out? Journal of Tourism, Sustainability and Well-being, 6(1), 52-71.

Shrestha, N. (2021). Factor analysis as a tool for survey analysis. American Journal of Applied Mathematics and Statistics, 9(1), 4-11.

Sihaloho, R. D., & Siregar, H. (2020). Pengaruh lingkungan kerja terhadap kinerja karyawan pada PT. Super Setia Sagita Medan. Jurnal Ilmiah Socio Secretum, 9(2), 273-281.

Sondak, S. H., Taroreh, R. N., & Uhing, Y. (2019). Faktor-Faktor Loyalitas Pegawai Di Dinas Pendidikan Daerah Provinsi Sulawesi Utara. Jurnal EMBA: Jurnal Riset Ekonomi, Manajemen, Bisnis Dan Akuntansi, 7(1), 671-680.

Syahrani, V. M., & Syarifah, D. (2022). Pengaruh Workplace Incivility terhadap Burnout dengan collectivism sebagai Variabel Moderator. Berajah Journal: Jurnal Ilmiah Pembelajaran dan Pengembangan Diri, 2(3), 619-628

Tamunomiebi, M., & Ukwuije, O. (2021). Workplace incivility and counterproductive work behaviour: a review of literature. European Journal of Human Resource, 5(1), 20-31




DOI: https://doi.org/10.17509/insight.v5i2.62705

Refbacks

  • There are currently no refbacks.


JURNAL PSIKOLOGI INSIGHT: is published by study program

of Psychology UPI Bandung, West Java, Indonesia.

 Lisensi Creative Commons

JURNAL PSIKOLOGI INSIGHT of Indonesia University of Education disebarluaskan di bawah Lisensi Creative Commons Atribusi-BerbagiSerupa 4.0 Internasional.
Berdasarkan ciptaan pada http://ejournal.upi.edu/index.php/insight/.