User Perception of the Operational Office Design of PT Sentul City TBK with an Ergonomic Approach to Support Work

I Gede Yudisthira Nugraha, Ully Irma Mulina Hanafiah

Abstract


A comfortable work environment that meets human needs is a key factor in employee productivity. A high-quality work environment not only creates a sense of comfort but also supports work efficiency and effectiveness. In this study, a qualitative method was used through literature review and interviews with office staff to comprehensively describe the existing conditions. Anthropometric principles and user-centered design were applied to identify the gap between the design of existing tools and user needs. This research aims to design ergonomic tools that meet user requirements, minimizing the risk of injury and thereby increasing work activity efficiency. Ergonomics involves the application of knowledge about human body limitations, as well as the interaction between humans, work tools, and the work environment, to create greater efficiency and optimal productivity. The application of ergonomic principles is crucial in improving user well-being and comfort, reducing the risk of health issues such as Work-Related Musculoskeletal Disorders (WRMSDs), and ensuring sustainable performance. A case study at PT Sentul City Tbk's office showed that a non- ergonomic work environment design can lead to health complaints among workers, such as fatigue, soreness, and pain in certain body parts. Analysis revealed that employees experienced discomfort in the lower back and neck areas due to supporting tools that did not match anthropometric standards. Therefore, workspace arrangement, selection of ergonomic furniture, and adjustments to meet both the physical and psychological needs of workers are essential to improve employee productivity, health, and job satisfaction.

Keywords


Ergonomic; Comfort; Productivity; Furniture;

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References


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DOI: https://doi.org/10.17509/jaz.v8i3.86751

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