The Influence of Soft Selling Content Marketing on Online Repurchase Decisions of TikTok Followers of MLBB E-Sports Teams in Indonesia
Abstract
This study aims to obtain an overview and influence of soft selling content marketing on online repurchase decisions among TikTok followers of the MLBB e-sports team in Indonesia. The type of research used is descriptive and verification. With a quantitative approach, the population in this study amounted to 16,342,300 with a sample of 349 respondents who were TikTok followers of the MLBB e-sports team in Indonesia using a purposive sampling technique. Data were processed statistically using the Structural Equation Modeling (SEM) method. The findings of this study found that soft selling content marketing has a significant influence on online repurchase decisions, this is indicated by the magnitude of the critical ratio value which is greater than the minimum value, meaning there is a positive and significant influence between the soft selling content marketing variables on online repurchase decisions simultaneously. This statement can be assumed that the better the implementation of relevant, informative, and persuasive soft selling content marketing, the higher the tendency of TikTok followers of the MLBB e-sports team in Indonesia to make online repurchase decisions.
Keywords
Full Text:
PDFReferences
Abbasi, A. Z., Asif, M., Shamim, A., Ting, D. H., & Rather, R. A. (2023). Engagement and consumption behavior of eSports gamers . Spanish Journal Marketing, 27(2).
Ahmed, R., Ahmed, E., Elbarbary, A., Darwish, A., & Hassanien, A. E. (2025). Fashion Industry in the Age of Generative Artificial Intelligence and Metaverse: A systematic Review. Computers and Society.
Albashori, M. F., Wahyuning, S., & Nugroho, H. A. (2025). Digital Marketing Strategy and Consumer Behavior: A case study of E-Commerce Businesses. Oikonomia: Journal of Management Economics and Accounting, 2(3), 20–27.
Alfian, R., Nugroho, W. F., & Yuliana, L. (2024). Analysis of Brand Awareness, Brand Loyalty and Brand Reputation on Purchase Decisions. Jurnal Bisnis Dan Manjemen, 11(1), 63–74.
Anas, Z., & Faisol. (2024). The Effect Of Promotion And Service Quality On Repurchase Decision: Case Study Lyco Coffe And Place Consumers At Sampang. Indonesian Journal of Marketing and Accounting, 5(2).
Budiharseno, R. S. (2021). Determining Factors on the Repurchase Decision on Low End Smartphones in Asia Pacific Regions: An Indonesian Case . Academic Journal of Interdisciplinary Studies, 10(4). https://doi.org/10.36941/AJIS-2021-0106
Chaffey, D., & Chadwick, F. E. (2022). Digital Marketing (6th ed.). Pearson Education Limited.
Changreani, E., Manalu, A. B., Purb, R. F., & Putri, D. (2023). The Influence of E-Wom and Digital Marketing on Purchasing Decisions at Shopee Marketplace in Palembang City. Journal of Business Economics and Agribusiness , 1(2), 1–12.
De Vries, L. K., Gensler, S., & Leeflang, P. S. H. (2012). Popularity of Brand Posts on Brand Fan Pages: An Investigation of the Effects of Social Media Marketing. Journal of Interactive Marketing, 26(2).
Dirgantari, P. D., Hidayat, Y. M., Machmud, & Fachrulamry. (2020). Intention to use mobile commerce in Indonesia with technology acceptance model approach. Journal of Engineering Science and Technology, 15(6).
Dirgantari, P. D., Sholehah, S., & Widjajanta, B. (2020). Increasing purchase intention through brand personality. . In 5th Global Conference on Business, Management and Entrepreneurship (GCBME 2020) , 411–416.
Dirgantari, P. D., & Widjajanta, B. (2020). Analysis of Purchasing Decisions as a Form of Consumer Brand Responses . In Proceedings of the 1st Unimed International Conference on Economics Education and Social Science (UNICEES 2018).
Eroglu, S. A., Machleit, K. A., & Davism L.M. (2001). Atmospheric Qualities of Online Retailing: A Conceptual Model and Implications. Ournal of Business Research, 54, 177–184.
Evans, D. (2020). Social Media Marketing: An Hour a Day (2nd ed.). Wiley Publishing Inc.
Fadzilah, I. N. (2025). Fashion with a Purpose: Sustainability Drivers of Fashion Brand Choices across Generations in Indonesia. Journal of Information Systems Engineering & Management , 10(49).
Firmansyah, H. G., & Jatmiko. (2024). The influence of brand image, price, foreign branding, brand ambassador, family, and peer group on repurchase decisions in the fashion industry. Journal of Management and Digital Business, 4(2).
Flavian, C., Guinalu, M., & Gurrea, R. (2006). The role played by perceived usability, satisfaction and consumer trust on website loyalty. Information & Management, 43(1).
Hang, Z., Hyoeun, K., & Byoungsoo, K. (2017). Effects of Application Attributes of Coffee Chains on Consumer’s Repurchase Decision-Making Processes. Journal of Digital Convergence, 15(9).
Hsu, M. H., Chuang, L. W., & Chiu, S. P. (2013). Perceived Quality, Perceived Value and Repurchase Decision in Online Shopping Context. Applied Mechanics and Material, 311, 43–48.
Hurriyati, R., Fahmi, R., Fathurrohman, F., & Dadan, S. (2024). Purchase Intention Behavior in C0-Branding Products with Social Media A Moderating Variable. Jurnal Ekonomi Bisnis Dan Kewirausahaan, 13(1), 89–105.
Janna, N. Mi., & Herianto. (2021). Konsep Uji Validitas Dan Reliabilitas Dengan Menggunakan SPSS. OSF.
Kotler, P., & Keller, K. L. (2009). Marketing Management (13th ed). Pearson.
Kotler, P., & Keller, K. L. (2016). Marketing Management by Philp Kotler 15th Edition. Pearson Education Limited.
Li, S. G., Zhang, Y. Q., Yu, Z. X., & Liu, F. (2020). Economical user-generated content (UGC) marketing for online stores based on a fine-grained joint model of the consumer purchase decision process. Electronic Commerce Research, 21.
Lisnawati, Widjajanta, B., Juliana, G. A., & Zaki, H. O. (2025). Harnessing Service Quality and Satisfaction to Unlock Consumer Loyalty in Indonesian Thriving e-commerce Market. Harnessing Service Quality and Satisfaction to Unlock Consumer Loyalty in Indonesian Thriving E-Commerce Market, 7(2).
Maulana, R., Akuntansi, P., Ekonomika, F., Bisnis, D., Majalengka, U., Raya, J., Abdul, K. H., No, H., 103, J., & Barat, I. (2022). THE EFFECT OF THE USE OF E-COMMERCE AND ACCOUNTING INFORMATION SYSTEMS ON THE COMPANY’S FINANCIAL PERFORMANCE (Study on Fashion and Food E-Commerce Business in Majalengka District. Jurnal Ekonomi Syariah Dan Binsin, 5. https://doi.org/10.31949/maro.v5i1.2489
Monica, U., Ogbanje, C. E., & Ayopo, O. O. (2018). Analysis of the Marketing Margin of Soyabeans in Benue State, Nigeria. . International Journal of Environment, Agriculture and Biotechnology, 944–950.
Pamungkas, N. C. B., Kusuma, K. A., & Andriani, D. (2024). Content Marketing, Brand Ambassador and Brand Awareness Influence On Onic esports E-Sport Team Merchandise Purchase Decisions . Management Studies and Entrepreneurship Journal, 5(1).
Parantika, A., & Cindy. (2021). Psychological Effect of Customers to The Re-Purchase Decision of AirBNB Accommodation Facilities in Jakarta. Media Wisata, 18(2), 146–153.
Parasuraman, Zeithaml, V., & Berry, l. (1998). SERVQUAL: a multiple item scale for measuring consumer perceptions of service quality. Journal of Retailing, 64(1).
Petty, R. E., & Cacioppo, J. T. (1986). Communication and persuasion: Central and peripheral routes to attitude change. Spinger.
Prahiawan, W., Fahlevi, M., Juliana, & Purba, J. T. (2021). Peran e-satisfaction, e-word of mouth dan e-trust terhadap minat beli ulang pada toko online. Jurnal Internasional Data Dan Ilmu Jaringan, 5(4), 1–8.
Putra, E. Y., Gamelia, W., & Ariyanto, H. H. (2024). Analysis of Local Fashion Competition Readiness through Consumer Shopping Intention: A Media and Brand Authenticity Approach. Jurnal Manjemen Dan Kewirausahaan, 12(2).
Ramadhan, R., & Merlinda, S. (2024). PENGARUH INFRASTRUKTUR E-SPORTS TERHADAP PERTUMBUHAN EKONOMI NEGARA ASIA TENGGARA. Jurnal Ilmiah Fakultas Ekonomi Universitas Katolik Parahyangan, 28(2). https://doi.org/10.26593/be.v28i2.7906.111-127
Rashid, L., Musa, M., & Ndagire, S. (2024). A Review of the Literature on Consumer Online Repurchase Intentions. Twist, 19(3).
Sanusi, A. (2011). Metodologi Penelitian Bisnis. Salemba Empat.
Seduram, L., Lum, P. W. M., & Yi, L. X. (2022). Crafting an Online Shopping Repurchase Decision Making Process: Does the Perceived Competitive Price Matters. Proceedings of International Conference on Emerging Technologies and Intelligent Systems.
Subarkah, W. P., Santoso, A., & Widhianingrum, W. (2023). A Study of Player Behavior And Social Influences to Purchase Intention Mobile Legends: Bang Bang In-Game Item. Journal of Entrepreneur & Business, 4(3).
Suryawan, T. G. A. W., Pratiwi, I. G. A. M., & Meryawan, I. W. (2025). Understanding Key Influences on Consumer Repurchase Decisions in Fashion Retail SME Stores. EKOMA Jurnal Ekonomi Manajemen Akuntansi, 4(2).
Tuten, T. L., & Solomon, M. R. (2021). Social Media Marketing (4th ed.). Sage.
Urmili, K. D. D., & Widagda, I. G. N. J. (2024). Peran Kepuasan Pelanggan Memediasi Pengaruh Citra Merek Terhadap Niat Beli Ulang Minuman Kopi Kenangan di Denpasar. Journal Of Business Finance and Economics, 5(2).
Waluyo, M. P. P., & Siswati, E. (2024). The The Influence of Content Marketing, Influencers and Online Customer Reviews on Azarine Product Purchasing Decisions. Jurnal Penelitian Ekonomi Dan Akuntansi, 9(1).
Wibowo, D. C. S., & Simanjuntak, E. R. (2020). Factors Affecting Repurchase Intention of Digital Products on Online Games in Indonesia. International Journal of Management and Humanities, 4(10).
DOI: https://doi.org/10.17509/strategic.v26i1.96975
Refbacks
- There are currently no refbacks.
Copyright (c) 2026 Universitas Pendidikan Indonesia

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Strategic: Jurnal Pendidikan Manajemen Bisnis is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License
View My Stats


