The Effect of Workload and Perceived Organizational Support on Employee Performance

Ilham Fachry Ramdhan, Rofi Rofaida, Annisa Ciptagustia

Abstract


Purpose – This study analyzes the effect of workload and perceived organizational support on employee performance at PT Bluebird Pool Warung Buncit

Design/methods/approach – A quantitative approach was used with a survey method through a questionnaire to 101 respondents

Findings – The findings contribute to the transportation industry in creating a productive work environment and supporting the sustainable improvement of taxi drivers' performance and well-bein

Research implications/limitations – The research implications suggest that organizations should invest in HRIS to improve job satisfaction and employeeperformance.The implications of this study confirm the need for effective workload management as well as improved organizational support policies. The results showed that workload has a positive and significant effect on employee performance, where a well-managed workload can encourage productivity. In addition, perceived organizational support also has a positive influence on performance, which indicates the importance of the company's attention to welfare, training, and communication with employees

Keywords


Workload; Perceived organizational support; Employee performance

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DOI: https://doi.org/10.17509/tjr.v8i1.85187

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