Design of a Web-Based E-Commerce System for Herbal Tea Products Using the Waterfall Method

Ozmar Azhari, M. Fauzi Isputrawan, Rhisa Adika Putri, Erin Erin, Felicia Evan, Jessicania Windari

Abstract


The rapid growth of digital technology has encouraged SMEs to adopt e-commerce platforms to improve market reach and service efficiency. However, many SMEs in niche product sectors, including herbal tea businesses, still face challenges in developing structured and user-oriented digital commerce systems. This study aims to design and evaluate a web-based e-commerce system for Acachia herbal tea products using the Waterfall model. Business needs were identified using the Business Model Canvas, while system requirements were translated into a sitemap, use case diagram, activity diagrams, and interface implementation. The evaluation was conducted through scenario-based usability validation involving ten potential end users. The results show that the proposed interface is generally usable for supporting basic e-commerce activities, with an average score of 3.57 out of 5. However, product information completeness, checkout confirmation, payment integration, and order tracking still require improvement. This study contributes a structured design and preliminary usability validation framework for niche SME e-commerce development.

Keywords


E-commerce; Waterfall Model; Business Model Canvas; Usability Validation; Herbal Tea Products

Full Text:

PDF

References


]1] G. D. P. Tsabbita Isnina Hasana, Christine Irene Silalahia, Reinert Yosua Rumagita, “UI/UX Design Impact on E-Commerce Attracting Users,” Procedia Comput. Sci., vol. 245, pp. 1075–1082, 2024, doi: 10.1016/j.procs.2024.10.336.

C. Bachri and Wahyudi, “Perancangan Sistem Informasi Penyewaan Bus Pariwisata pada PO. Rejeki Gemilang Berbasis Web,” Akrab Juara : Jurnal Ilmu-Ilmu Sosial, vol. 6, no. 5, pp. 174–184, 2021, doi: 10.58487/akrabjuara.v6i5.1697.

F. Muzakki and A. Ariesta, “E-commerce Untuk Meningkatkan Penjualan Menggunakan Content Management System Pada Toko Bakso Frozen Mas Gondrong,” ZONAsi: Jurnal Sistem Informasi, vol. 8, no. 1, pp. 34–47, 2026, doi: 10.31849/twrjkz93.

S. F. Fakhirah, A. Tyanafisya, A. N. Annaufal, and I. A. Mahendar, “Design and Development of an E-Commerce Website Using the Waterfall Method with the Laravel Framework,” vol. 8, no. 2, pp. 441–452, 2025.

W. A. Husna, A. Purno, and W. Wibowo, “Analysis of the Impact of UX (User Experience) Design on E-Commerce Website Conversion,” vol. 5, no. 4, pp. 3773–3781, 2024.

L. Liliana, Y. Krishartanto, and D. Vera, “Aplikasi E-Commerce Kaset Online Berbasis Website,” JBASE - Journal of Business and Audit Information Systems, vol. 4, no. 1, Apr. 2021, doi: 10.30813/jbase.v4i1.2732.

A. Rakhmadi, M. Iqbal, and Y. Sulistyo, “A Systematic Implementation of the Waterfall Model in E- Commerce System Development for Small Businesses,” COmputing and INformation Systems, vol. 1, no. 1, pp. 28–35, 2025.

D. Yurisca Bernanda and O. Azhari, “Software Freight Forwarding Angkutan Darat untuk Antar Propinsi Menggunakan SDLC Water Fall,” JURNAL INFORMATIKA, vol. 8, no. 2, 2021, doi: 10.31294/ji.v8i2.10568.

R. Darmawan and B. Hakim, “Perancangan Sistem Website E-Commerce Pada PT. Natura Indoland dengan Codeigniter,” JBASE - Journal of Business and Audit Information Systems, vol. 5, no. 2, Oct. 2022, doi: 10.30813/jbase.v5i2.3776.

K. Hansdinata, O. Azhari, J. M. Anthony, and A. F. N. Runkat, “Aplikasi Penggajian Berbasis Web Pada PT XYZ,” JBASE - Journal of Business and Audit Information Systems, vol. 8, no. 1, pp. 23–34, 2025, doi: 10.30813/jbase.v8i1.6235.

F. S. Lee, F. Nurprihatin, H. Honni, A. P. Santoso, and F. F. Tampinongkol, “Aplikasi Pelaporan Kerja Cleaning Serice dengan Metode Waterfall,” Infotech: Journal of Technology Information, vol. 10, no. 1, pp. 61–70, Jun. 2024, doi: 10.37365/jti.v10i1.248.

G. P. Pinatih and D. Hidayatullah, “Rancang Bangun Inventory System Menggunakan Model Waterfall Berbasis Website,” 2022. doi: 10.35957/jatisi.v9i1.1561.

F. Wisnu Wijaya and D. Lomban, “Sistem Informasi Inventory Barang Menggunakan Metode Waterfall,” 2022. doi: 10.31294/ijse.v7i1.10601.

S. Fadilah, M. Danny, N. Surojudin, U. Pelita, and B. Bekasi, “Sistem Informasi Inventory Barang Berbasis Web Pada PT. Herso Ticep Indonesia Dengan Metode Waterfall,” 2024. doi: 10.35200/ex.v14i2.124.

A. Budiyantara, A. J. Nababan, B. Owen, J. Fernandes Andry, F. S. Lee, and O. Azhari, “Analisis IT Policy pada Ujian Berbasis ONLINE di SMK S SPES PATRIAE Analysis of IT Policy on Online-Based Examinations at SMK S SPES PATRIAE,” Jurnal of Business and Audit Information System (JBASE), vol. 7, no. 1, pp. 58–66, 2024, doi: 10.30813/jbase.v7i1.5624.

H. Tannady, S. L. Felix, K. Christianto, F. S. Lee, and F. Isputrawan, “Aplikasi Persediaan, Penjualan, dan Pencatatan Piutang Pada PT. Sultana Agro Lestari,” JBASE - Journal of Business and Audit Information Systems, vol. 5, no. 2, Aug. 2022, doi: 10.30813/jbase.v5i2.3775.

O. Azhari, P. W. Setyaningsih, S. Eka, A. Buananta, F. Maitri, and F. S. Lee, “Pengembangan Aplikasi E-Booking Konser K-Pop Berbasis QRIS dengan Pendekatan User-Centered Design untuk Optimalisasi Pengalaman dan Efisiensi Transaksi,” Bulletin of Computer Science Research, vol. 6, no. 3, pp. 853–860, 2026, doi: 10.47065/bulletincsr.v6i3.981.

A. O. Pranoto and E. Sediyono, “Perancangan Sistem Informasi Inventaris Barang Berbasis Web,” Jurnal Teknik Informatika dan Sistem Informasi, vol. 7, no. 2, Aug. 2021, doi: 10.28932/jutisi.v7i2.3597.

Christanto and M. Fauzi Isputrawan, “Pengembangan Aplikasi E-Kost Berbasis Website Menggunakan Metode Microservice,” JBASE - Journal of Business and Audit Information Systems, vol. 5, no. 1, 2022, doi: 10.30813/jbase.v5i1.3464.

Y. M. Geasela, T. Lijadi, D. Tanria, T. Drisella, and B. R. Dagara, “Rancang Bangun Aplikasi Penyewaan Mobil Online ‘Eazyrent’ Berbasis Website,” Infotech: Journal of Technology Information, vol. 9, no. 2, pp. 145–154, Nov. 2023, doi: 10.37365/jti.v9i2.193.

K. Christianto, A. Budiyantara, F. S. Lee, J. F. Andry, D. Y. Bernanda, and D. Ananda, “Aplikasi Informasi UKM Pada Universitas di Jakarta Utara,” Infotech: Journal of Technology Information, vol. 11, no. 1, pp. 1–8, Jun. 2025, doi: 10.37365/jti.v11i1.341.

F. Agil Sakinah, F. Prima Aditiawan, and A. Lina Nurlaili, “Pengujian Pada Aplikasi Manajemen Aset Menggunakan Black Box Testing,” 2024. doi: 10.36040/jati.v8i3.9524.




DOI: https://doi.org/10.17509/coelite.v5i2.99237

Refbacks

  • There are currently no refbacks.


Journal of Computer Engineering, Electronics and Information Technology (COELITE)


is published by UNIVERSITAS PENDIDIKAN INDONESIA (UPI),
and managed by Department of Computer Enginering.
Jl. Dr. Setiabudi No.229, Kota Bandung, Indonesia - 40154
email: [email protected]
e-ISSN: 2829-4149
p-ISSN: 2829-4157
Owner: OBS

https://poltekkesjakut.org/

https://poltekkeskalteng.org/

nana4d

https://poltekkessulsel.org/

https://poltekkesjaksel.org/

slot88

slot88

slot88

nana4d

nana4d

https://processoseletivo.fumec.br/

rokokbet

https://sigindonesia.com/

nana4d

slot88

https://jimki.bapin.or.id/

matauangslot

matauangslot

matauangslot

matauangslot

matauangslot

matauangslot

matauangslot

matauangslot

matauangslot

matauangslot

matauangslot

matauangslot

matauangslot

matauangslot

slot thailand

matauangslot

matauangslot

matauangslot

matauangslot

himpsi

himpsi

himpsi

himpsi

chope

mayora

matauangslot

matauangslot

matauangslot

matauangslot

matauangslot

barbartoto

toto777

barbartoto

toto777

barbartoto

barbartoto

toto777

toto777

toto777

barbartoto

toto777

toto777

barbartoto

barbartoto

barbartoto

barbartoto

barbartoto

barbartoto

barbartoto

barbartoto

barbartoto

barbartoto