Issue Title
Vol 4, No 1 (2019) Pelanggan TV Berbayar di Indonesia: Tantangan Hambatan Berpindah dalam Mempertahankan Loyalitas Abstract  PDF
Nisaa Nursyabanniyah Wahyuddin, Ratih Hurriyati, Lisnawati Lisnawati
Vol 4, No 2 (2019) Ekspektasi Pelanggan Media Sosial: Brand Engagement dalam Mempertahankan Customer Loyalty Abstract  PDF
Rozana Adzimaturrahmah, Lili Adi Wibowo, Lisnawati Lisnawati
Vol 8, No 1 (2023) Pengaruh Relationship Quality terhadap Customer Loyalty (Survei pada Membership ISP First Media di Indonesia Abstract  PDF
Bambang Widjajanta, Ferany Nur Amalia Andini, Puspo Dewi Dirgantari
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