Data Protection Compliance in Digital Archives: The Right to be Forgotten
Abstract
Personal Data Protection No. 27 of 2022 grants data subjects the Right to be Forgotten (RtbF), which may conflict with archival principles. This study examines how data privacy consultants navigate these challenges while ensuring compliance. This research aims to examine how data privacy consultants understand and address the challenges of implementing personal data protection, specifically RtbF, in archive management. A qualitative descriptive method was applied through interviews with three data privacy consultants from a public accounting firm in South Jakarta. This study found that data privacy consultants encountered ambiguity surrounding regulations, business requirements, a lack of understanding among human resources, and various technical issues during implementation. These consultants proposed temporary solutions to balance RtbF within archives management, such as anonymization, soft deletion, and adjustments to archiving retention policies. ‘Forgetting’ in archives is one of the controversial aspects in RtbF. Therefore, harmonization is needed between the two overlapping regulations. Due to the critical role of privacy consultants over such regulations, it is important for them to comprehend the principles of archives management in order to provide good and balanced recommendations.
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DOI: https://doi.org/10.17509/edulib.v15i2.91470
DOI (PDF): https://doi.org/10.17509/edulib.v15i2.91470.g34546
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