THE ROLE OF COLLABORATIVE PROCESS IN MANAGING A TOURISM VILLAGE BASED ON LOCAL POTENTIAL (A STUDY IN KAMPUNG KLAISU,JAYAPURA REGENCY)

Abstract

This study examines the role of collaborative processes in managing a tourism village based on local potential in Klaisu Village, South Gresi District, Jayapura Regency. A qualitative descriptive approach was employed to explore stakeholder collaboration dynamics in tourism development. Data were collected through field observations, in-depth interviews with purposively selected informants, and a literature review. Participants included community members, customary leaders, religious leaders, village government officials, and tourism office representatives. The findings reveal that collaborative practices have been initiated through village meetings, inter-tribal forums, and community engagement activities. However, their effectiveness remains limited due to several challenges, including low trust in government institutions, insufficient communication, partial community involvement, and unresolved social conflicts such as territorial claims among groups. In addition, inadequate infrastructure and limited resources constrain tourism development. Despite these barriers, each stakeholder contributes meaningfully: customary leaders preserve cultural values, religious leaders provide moral guidance, and the community actively participates in tourism activities. The study also finds that local communities generally perceive tourism positively, particularly regarding economic benefits and employment opportunities, while emphasizing the importance of cultural and environmental sustainability. Strengthening collaborative governance through improved communication, trust-building, and inclusive participation is therefore essential for sustainable tourism village management.