Analisis kepuasan kerja karyawan bank penkreditan rakyat dilihat dari lingkungan kerja dan kompensasi

Dian Agustina, Syamsul Hadi Senen, Masharyono Masharyono

Abstract


The aim of the research is to find out the influence of work environment on job satisfaction, compensation on job satisfaction, and work environment and compensation on job satisfaction. The object which used as analysis unit in this research were employees of citizenry’s bank X. This research used verifivicative and explanatory survey as method. Data collection techniques is using questionnaires with 25 respondents as sample. The results of this research found that the influence of work environment on  job satisfaction is in the strong category, compensation that affects employee job satisfaction is in the strong category, and work environment and compensation have a strong influence on employee job satisfaction of the citizenry’s bank X. However, this research found that if the condition of work environment is conducive, it will increase employee job satisfaction. On the other hand, if the implementation of compensation goes well, the employee job satisfaction will increase. Moreover, if the condition of work environment is conducive and implementation of compensation goes well, then the job satisfaction of employees citizenry’s bank X will increase

Keywords


compensation; job satisfaction, work environment; bank

Full Text:

PDF

References


Abualrub, R., El-jardali, F., Jamal, D., & Al-rub, N. A. (2016). Exploring the relationship between work environment , job satisfaction , and intent to stay of Jordanian nurses in underserved areas. Applied Nursing Research, 31, 19–23. https://doi.org/10.1016/j.apnr.2015.11.014

Ahmed, S., & Uddin, M. N. (2012). Job Satisfaction of Bankers and its Impact in Banking: A Case Study of Janata Bank. Journal ASA University Review, 6(2).

Anas, K. (2013). Pengaruh Kompensasi dan Lingkungan Kerja Terhadap Kepuasan Kerja Karyawan PT. Karya Mitra Muda. Manajemen Journal.

Annakis, J., Lobo, A., & Pillay, S. (2011a). Exploring Monitoring, Work Environment And Flexibility As Predictors Of Job Satisfaction Within Australian Call Centres. International Journal of Business and Management, 6(8), 75–93.

Annakis, J., Lobo, A., & Pillay, S. (2011b). Exploring Monitoring, Work Environment And Flexibility As Predictors Of Job Satisfaction Within Australian Call Centres. International Journal of Business and Management, 6(8), 75–93.

Ardana, I. K. (2012). Manajemen Sumber Daya Manusia. Yogyakarta: Graha Ilmu.

Aristides, Luis, F., Martinez José Pereira Lamelas Rosa, & Rodrigues. (2017). Mediation of Job Embeddedness and Satisfaction in the Relationship Between Task Characteristics and Turnover A Multilevel Study in Portuguese Hotels. International Journal of Contemporary Hospitality Management, 29(1), 248–267.

Fauzi. (2017). Pengaruh Kompensasi dan Lingkungan Kerja terhadap Kepuasan Kerja Karyawan PT. Tor Ganda Medan. Jurnal Riset Manajemen & Bisnis, 2(3), 36–47.

Febriani, N. M. T., & Indrawati, A. D. (2013). Pengaruh Motivasi, Kompensasi, serta Lingkungan Kerja Fisik Terhadap Kinerja Kerja Karyawan Hotel The Niche Bali. E-Jurnal Manajemen Universitas Udayana, 2(5).

Handoko, H., Susanto, A., Prama, G., Hardjana, A., & Lako, A. S. (2004). Strategi Organisasi (Cetakan Pe). Yogyakarta: Amara Books.

Hanna, B., Kee, K. F., & Robertson, B. W. (2017). Positive Impacts of Social Media at Work : Job Satisfaction , Job Calling , and Facebook Use among Co-Workers. SHS Web of Conferences, 33.

Hasibuan, M. (2013). Manajemen Sumber Daya Manusia (Tujuh Bela). Jakarta: Bumi Aksara.

Heathfield, S. M. (2012). Salary. Retrieved from http://humanresources.about.com/od/glossarys/g/salary.htm

HG, H., & TA., J. (2000). Compensation in Organizations: Current Research and Practice (In Rynes S). San Fransisco: Jossey-Bass.

Igalens, J., & Roussel, P. (1999). A Study of the Relationships between Compensation Package, Work Motivation and Job Satisfaction Author(s). Journal of Prganizational Behavior, 20(7).

Kusyah, I. R. (2008). Manajemen Sumber Daya Manusia. Yogyakarta: ANDI.

Luthans, F. (2014). Organization Behavior. New York: McGraw Hill International.

Mangkunegara, A. A. A. P. (2014). Manajemen Sumber Daya. Manusia Perusahaan. Bandung: Remaja Rosdakarya.

Masharyono. (2015). Pengaruh Job Characteristics terhadap Semangat Kerja Pegawai (Survey pada Pegawai PNS di Lingkungan Disparbud Jabar). Jurnal Riset Akuntansi Dan Keuangan, 3(3), 813–830.

Masharyono, Sumiyati, & Toyib. (2016). Physical Work Environment Effect on Employee Productivity of Textile Industry. Atlantis Press, 15, 630–632.

Paripurna, I. G. D. (2013). Pengaruh Kepemimpinan, Ligkungan Kerja dan Komunikasi Terhadap Kepuasan Kerja Karyawan. E-Journal Manajemen Universitas Udayana, 2(5).

Petrović, M. D., Đeri, L., Marković, J. J., Galamboš, A., Galamboš, T., & Jovičić, A. (2013). Educational Level Differences in Job Satisfaction and Service Orientation: Case of Hotels in Novi Sad (Serbia). International Journal of Business Tourism and Applied Sciences, 1(2), 21–29.

Ramadya, W. A., Hadi, S. P., & Suryoko, S. (2016). Pengaruh Lingkungan Kerjadan Kompensasi terhadap Kepuasan Kerja Karyawan bagian Service Departement pada PT. Astra Internasional, Tbk-Daihatsu Branch Office Semarang. Jurnal Ilmu Administrasi Bisnis, 5(4), 405–417. Retrieved from https://ejournal3.undip.ac.id/index.php/jiab/article/view/13571

Riduwan. (2013). Cara Menggunakan dan Memakai Analisis Jalur (Path Analysis). Bandung: Alfabeta.

Robbins, S. P., & Judge, T. A. (2016). Organizational Behavior (17th ed.). United States: Pearson Education.

Rumada, G., & Utama, I. W. M. (2013a). Pengaruh Kompensasi, Kepemimpinan, dan Lingkungan Kerja Fisik Terhadap Kepuasan Kerja Karyawan Hotel Taman Harum Ubud Gianyar. E-Jurnal Manajemen Unud, 2(1), 106–120.

Rumada, G., & Utama, I. W. M. (2013b). Pengaruh Kompensasi, Kepemimpinan, dan Lingkungan Kerja Fisik Terhadap Kepuasan Kerja Karyawan Hotel Taman Harum Ubud Gianyar. E-Jurnal Maanejemn Universitas Udayana, 2(1).

Sardzoska, E. G., & Tang, T. L. (2012). Work-Related Behavioral Intentions in Macedonia: Coping Strategies, Work Environment, Love of Money, Job Satisfaction and Demographic Variables. Journal of Business Ethics, 108(3), 373–391.

Sedarmayanti. (2013). Manajemen Sumber Daya Manusia. Bandung: Refika Aditama.

Senen, S. H., Sumiyati, & Masharyono. (2017). Employee Performance Assessment System Design Based on Competence. Innovation of Vacational Technology Education, 2(8), 68–70.

Senen, S. H., & Triananda, N. (2016). The Employee Performance Influenced by Communication : a Study of BUMD in Indonesia, 15, 596–598.

Siagian, S. (2007). Fungsi-Fungsi Manajerial. Jakarta: Bumi Aksara.

Sugiyono. (2017). Metode Penelitian Kuantitatif, Kualitatif dan R & D. Bandung: Alfabeta.

Sumarwan, U. et al. (2011). Riset Pemasaran dan Konsumen: Panduan Riset dan Kajian Kepuasan, Perilaku, Pembelian, Gaya Hidup, Loyalitas dan Persepsi Risiko. Bogor: IPB Press.

Taylor, F. W. (1991). The Principles Of Scientific Management.

Wibowo. (2014). Manajemen Kinerja. Jakarta: Rajawali.

Widjajanta, B., Senen, S. H., Masharyono, Lisnawati, & Anggraeni, C. P. (2018). The impaact of Social Media Usage and Self-Esteem on Conspicuous Consumption: Intagram User of Hijabers Community Bandung Member. International Journal of eBusines and eGoverment Studies, 10(2), 1–13.

Widodo, P. (2004). Pengaruh Lingkungan Kerja Pada Hubungan Antara Kompensasi dan Kepemimpinan Terhadap Kepuasan Kerja Studi Pada Kantor Pelayanan Pajak Salatiga. Jurnal Dayasaing, 5(2), 44–52.

Widyanata, R., & Senen, S. H. (2016). Pengaruh Lingkungan Dan Kemampuan Kerja Terhadap Kinerja Karyawan PT . Ronadamar Sejahtera Cabang Bandung. Journal of Business Management Education, 1(2), 47–55.

Winata, A. P. (2015). Pengaruh Kepemimpinan, Komunikasi, Motivasi dan Disiplin Kerja terhadap Kinerja Karyawan Trans Jaya Ekspedisi Semarang. Jurnal Manajemen, 5(10), 1–13.

Yulharsari, F. D. (2012). Pengaruh Kepemimpinan, Kompensasi, dan Budaya Organisasi terhadap Kepuasan Kerja Karyawan. Universitas Gunadarma.

Zainal, V. R., Hadad, M. D., & Ramly, M. (2014). Kepemimpinan dan Perilaku Organisasi. Depok: PT. RajaGrafindo Persada.




DOI: https://doi.org/10.17509/jbme.v4i1.16362

Refbacks

  • There are currently no refbacks.


Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

Creative Commons License

Journal of Business Management Education (JBME)is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License

View My Stats