Leadership and Communication for Educational Effectiveness: A Systematic Review

Hilmy Rivai

Abstract


This systematic review provides empirical and practice-specific evidence regarding the ways in which leadership and communication shape educational effectiveness across diverse educational contexts. Using PRISMA as a guide we screened and evaluated the literature, retaining 12 studies for narrative thematic synthesis. The evidence base is methodologically diverse, but dominated by cross-sectional quantitative designs with qualitative studies and course-focused contributions. Four themes emerged. For one, communication serves as a primary mechanism operating to translate leadership into staff outcomes, especially in terms of teacher wellbeing and performance. And second, digital communication technologies serve as leadership infrastructure underpinning coordination and collective efficacy that inform collaboration and technology enabled pedagogy. Thirdly, link to the learning outcomes are most often indirect and act through pedagogy, teacher leadership or teachers use of ICT. Fourth, leadership communication is embedded in accountability, legitimacy and reputational risk management in digitally visible environments. In general terms, it can be said that educational effectiveness is best conceptualised on multi-dimensional indicators and the leadership communication itself is an organisational capability that can be developed. Implications are also discussed for: improving communication routines; curation of platform governance; and research designs and measurement coherence.

Keywords


educational leadership; leadership communication; educational effectiveness; digital communication; technology leadership; systematic review

Full Text:

PDF

References


Akhtar, S., Khan, K. U., Hassan, S., Irfan, M., & Atlas, F. (2019). Antecedents of task performance: An examination of transformation leadership, team communication, team creativity, and team trust. Journal of Public Affairs, 19(2). https://doi.org/10.1002/pa.1927

Aprillia, B. S., Arinilhaq, null, Komariah, A., & Ramdhani, M. (2020). The use of student team achievement divisions in improving the learning outcome in physics course. International Journal of Advanced Science and Technology, 29(5 Special Issue), 1065–1075. https://www.scopus.com/inward/record.uri?eid=2-s2.0-85083848572&partnerID=40&md5=c1ac65b3ef5ddef78a9f9b5b1c5eea0f

Arruti, A., & Paños-Castro, J. (2025). 21st Century Educational Challenges for a Changing Society: A Bibliographic Review | Retos Educativos del Siglo XXI para una Sociedad en Transformación: Una Revisión Bibliográfica. Qualitative Research in Education, 14(2), 96–115. https://doi.org/10.17583/qre.16374

Ata, E., & Saltan, F. (2023). School Principals’ Perspective on Technological Leadership, Technostress and Information and Communication Technology: A scoping review. Participatory Educational Research, 10(5), 147–167. https://doi.org/10.17275/per.23.79.10.5

Baas, J., Schotten, M., Plume, A., Côté, G., & Karimi, R. (2020). Scopus as a curated, high-quality bibliometric data source for academic research in quantitative science studies. Quantitative Science Studies, 1(1), 377–386. https://doi.org/10.1162/qss_a_00019

Benabou, A., & Touhami, F. (2025). Artificial Intelligence in Human Resource Management: A PRISMA-based Systematic Review. Acta Informatica Pragensia, 14(3), 489–505. https://doi.org/10.18267/j.aip.264

Demirdag, S. (2022). The mediating role of communication skills in the relationship between leadership style and 21st-century skills. South African Journal of Education, 42(2), 1–11. https://doi.org/10.15700/saje.v42n2a2053

Dor Shalom, A., & Berkovich, I. (2026). Leading in Public: School Leadership, Accountability, and Dialogic Communication on Facebook. Leadership and Policy in Schools, 1–14. https://doi.org/10.1080/15700763.2026.2660183

Gupta, S., Mathur, N., & Narang, D. (2023). E-leadership and virtual communication adoption by educators: an UTAUT3 model perspective. Global Knowledge, Memory and Communication, 72(8–9), 902–919. https://doi.org/10.1108/GKMC-01-2022-0001

Gyeltshen, L. G. (2021). Principals’ Technology Leadership Behavior and Teachers’ Use of Information and Communication Technology (ICT) in Bhutan. Suranaree Journal of Social Science, 15(2), 125–135. https://doi.org/10.55766/WIRG3818

Ibrahim, M. Y., & Othman, Z. (2019). Re-engineering leadership communication by mobile technology: Comparative effect on intra-team communication, job satisfaction and job performance. International Journal of Engineering and Advanced Technology, 8(5), 1185–1190. https://www.scopus.com/pages/publications/85069988351?origin=resultslist

Ibrahim, M. Y., Yaakob, M. F. M., & Yusof, M. R. (2018). The effect of e-leadership and team communication on well-being of school leaders in Malaysia. International Journal of Civil Engineering and Technology, 9(7), 994–999. https://www.scopus.com/pages/publications/85051959494?origin=resultslist

Kachchhap, S. L. (2020). Educational entrepreneurship: The urgent need for sustainability in education. In Digital Solutions and the Case for Africa S Sustainable Development. https://doi.org/10.4018/978-1-7998-2967-6.ch004

Mamat, S., Ladin, C. A., & Kamaruddin, A. Y. (2023). Malay Language Teacher Leadership in Managing Pedagogy and The Use of Information and Communication Technology Post Covid-19. The Malaysian Online Journal of Educational Management, 11(1).

Manadin, A., Komariah, A., Nurdin, D., Prihatin, E., Priatna, A., & Nuphanudin, null. (2023). Role of Leader-Member Exchange, Knowledge Hiding, Prosocial Motivation, And Impression Management Motivation for The Creative Potential of Employees. Journal of Intercultural Communication, 23(3), 68–81. https://doi.org/10.36923/jicc.v23i3.280

Mayes, R., Natividad, G., & Spector, J. M. (2015). Challenges for educational technologists in the 21st century. Education Sciences, 5(3), 221–237. https://doi.org/10.3390/educsci5030221

Montes, V. M. (2025). Educational Trends in 21st Century Education. 2025 Institute for the Future of Education Conference Ife 2025. https://doi.org/10.1109/IFE63672.2025.11024991

Osman, A., Abdulai, A.-M., Awudu, I. B., & Safura, S. (2025). Strategic Leadership and Its Significance in Organizational Success. In Strategic Leadership and Management. https://doi.org/10.1201/9781998511433-20

Palmer, K., Landaverde, R., Benitez, J. A., Apple, T. K., Norris-Parish, S., Leggette, H. R., & Dooley, K. E. (2026). Gauging student perceptions of artificial intelligence in agricultural leadership, education, and communications. Natural Sciences Education, 55(1). https://doi.org/10.1002/nse2.70054

Pasquon, V. (2025). Communication: Information Certification. In Management for Professionals: Part F1070. https://doi.org/10.1007/978-3-031-98592-8_1

Pinheiro, M. M., & Azevedo, G. (2026). Advancing Digital Student Mobility in Higher Education: Aligning Education 5.0 with Society 5.0 (pp. 252–263). https://doi.org/10.1007/978-3-032-10728-2_22

Polk, T. W., Smallwood, M. G., Sluder, J., Hart, R., & Pacheco, J. (2017). The impact of professional communications training on teamwork and leadership skills for engineering capstone teams. ASEE Annual Conference and Exposition, Conference Proceedings, 2017-June. https://www.scopus.com/pages/publications/85030526540?origin=resultslist

Rahayu, E. B., Tanjung, S. R., & Muda, I. (2025). Unpacking the Pathways to Green Innovation: An Empirical Study on the Interplay of Green Transformational Leadership and Green Human Resource Management. Studies in Systems, Decision and Control, 291, 747–755. https://doi.org/10.1007/978-3-031-87372-0_64

Saddiqa, M., Magnussen, R., Larsen, B., & Pedersen, J. M. (2021). Digital innovation in education: Perspectives, opportunities and challenges of educational open data and sensor data. Ceur Workshop Proceedings, 2991, 74–83.

Safwan, S., Shaheen, F. A., Zaidi, S. J. A., & Siddiqui, S. (2025). Exploring determinants of teacher performance in karachi’s private secondary schools: the roles of subject mastery, organizational leadership, experience, and communication skills. Discover Education, 4(1). https://doi.org/10.1007/s44217-025-00682-5

Sahidin, Marsidin, S., & Jasrial. (2026). The influence of situational leadership, interpersonal communication, supervision, and work motivation on teacher performance. Multidisciplinary Science Journal, 8(7). https://doi.org/10.31893/multiscience.2026515

Sahni, S., Slye, J., & Park, S. E. (2022). Leadership Communication Training: An Essential Part of Dental Education. Journal of Education and Training Studies, 10(2), 35. https://doi.org/10.11114/jets.v10i2.5382

Saseendran, A., & Thomas, M. V. (2025). Design thinking in science and integrated STEM/STEAM education: Trends, challenges, and future directions from a systematic review. Stem Education, 5(6), 1058–1101. https://doi.org/10.3934/steme.2025046

Schotten, M., El Aisati, M., Meester, W. J. N., Steiginga, S., & Ross, C. A. (2017). A brief history of Scopus: The world’s largest abstract and citation database of scientific literature. In Research Analytics Boosting University Productivity and Competitiveness Through Scientometrics. https://doi.org/10.1201/9781315155890

Sjamsoeddin, S., Yusgiantoro, P., Saragih, H. J. R., & Susilo Soepandji, B. S. (2023). Transformational Bureaucratic Leadership Model to Support National Defense Policy in Indonesia. Jurnal Ilmu Sosial Dan Ilmu Politik, 26(3), 227–239. https://doi.org/10.22146/jsp.70204

Sysoeva, M., & Shabashova, E. (2023). TEACHING ENGLISH AT THE MASTER’S DEGREE COURSE “LEADERSHIP AND COMMUNICATION IN SCIENCE, INDUSTRY AND EDUCATION.” Journal of Teaching English for Specific and Academic Purposes, 581. https://doi.org/10.22190/JTESAP230821042S

Tezer, M., & Süt, M. (2017). The role of communication in the leadership of modern school managers. Ponte, 73(9), 150–160. https://doi.org/10.21506/j.ponte.2017.9.12

Toscano-Hernández, A. E., Àlvarez-Gonzàlez, L. I., Sanzo-Pérez, M. J., & Esparza-Rodríguez, S. A. (2024). Service quality in higher education: A systematic literature review, 2007–2023; Qualidade do serviço no ensino superior: uma revisão sistemática da literatura 2007–2023; Calidad del servicio en la educación superior: una revisión sistemática de la literatura 2007–2023. Estudios Gerenciales, 40(170), 13–30. https://doi.org/10.18046/j.estger.2024.170.6244

Utomo, S. B., Pasca, Y. D., & Hakim, A. R. (2025). The Influence of the Principal’s Leadership, Communication, Motivation, And Competence On Work Culture Has Implications for The Performance of Vocational School Teachers as Education Service and Supervision Centers for Region V Education Office of West Java Province. Quality - Access to Success, 26(206), 329–339. https://doi.org/10.47750/QAS/26.206.33

Villavicencio-Morales, K., & Palacios-Zamora, K. (2025). Influence of Organisational Climate on Leadership: A Quantitative Analysis of the Work Environment Perceptions in Ecuador. Ianna Journal of Interdisciplinary Studies, 7(2), 534–547. https://doi.org/10.5281/zenodo.15489119

Yusof, M. R., Fuad, D. R. S. M., Yaakob, M. F. M., Don, Y., & Ibrahim, I. (2020). Digital Communication: Priorities in the Relationship of Principal Leadership and Collaborative Community at Malaysian School. Universal Journal of Educational Research, 8(4), 1149–1154. https://doi.org/10.13189/ujer.2020.080404




DOI: https://doi.org/10.17509/jap.v23i1.99844

Refbacks

  • There are currently no refbacks.


Copyright (c) 2026 Jurnal Administrasi Pendidikan



ISSN: p.1412-8152 e.2580-1007
Jurnal Administrasi Pendidikan is issued by Program Studi Administrasi Pendidikan Sekolah Pascasarjana Universitas Pendidikan Indonesia
Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
free
hit counter
View My Stats