Reimagining Academic Management in Higher Education: A Systematic Review on Data-Driven Digital Transformation
Abstract
This study presented a systematic literature review that examined how data-driven management and digital transformation are shaped operational, cultural, and pedagogical shifts within higher education institutions (HEIs). It aimed to identify the key enablers, innovation strategies, and barriers influencing this transformation. Using an integrative methodology, the review synthesized findings from peer-reviewed publications between 2015 and 2025, with a focus on functional process areas, leadership dynamics, digital readiness, and stakeholder engagement. Comparative insights from healthcare and business sectors were incorporated to highlight sector-specific challenges and contextual similarities. The review found that digital transformation in HEIs was largely driven by leadership styles, digital literacy, and organizational culture. While innovations like learning management systems and predictive analytics enhanced academic performance and operational efficiency, resistance from faculty and institutional inertia remained critical barriers. Leadership commitment, data literacy training, and participatory governance were identified as key success factors. This study extended theoretical models of digital change by framing digital transformation as an institution-wide shift, emphasizing stakeholder inclusivity and contextual adaptability. It provided actionable recommendations for academic leaders to bridge strategic vision with implementation.
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DOI: https://doi.org/10.17509/jpm.v11i2.85005
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