Pengaruh Job Burnout terhadap Kinerja Pengemudi Taksi Online Listrik : Peran Mindfulness sebagai Pemoderasi

Dwi Cahya Adi Permana, Dhiyan Septa Wihara, Diki Putra Setianto

Abstract


Pertumbuhan pesat ekonomi gig telah meningkatkan tuntutan psikologis yang dihadapi oleh pengemudi taksi online listrik sehingga kelelahan kerja menjadi salah satu penyebab menurunnya kinerja. Penelitian ini disusun untuk mengkaji dampak kejenuhan bekerja pada performa pengemudi juga mengkaji peran kesadaran penuh (mindfulness) sebagai variabel moderator dengan merujuk pada model job demands-resources (JD-R). Pendekatan yang digunakan adalah eksplanatori kuantitatif dengan metode pengambilan sampel purposive sementara pengolahan data menerapkan partial least squares structural equation modeling (PLS-SEM). Hasil pengolahan data memperlihatkan bahwa kelelahan kerja berdampak negatif serta signifikan terhadap kinerja selain itu kesadaran penuh (mindfulness) berdampak positif serta signifikan terhadap kinerja. Namun, kesadaran penuh belum terbukti memperkuat kaitan di antara kelelahan kerja serta kinerja. Hasil itu memperlihatkan kesadaran penuh lebih berperan sebagai sumber daya psikologis yang secara langsung meningkatkan kinerja dibandingkan sebagai proses yang sanggup meredam pengaruh negatif kelelahan kerja. Penelitian ini turut memperluas cakupan Model JD-R ke dalam konteks pekerja platform digital.

Keywords


Electric Online Taxi Drivers; Employee Performance; Gig Economy; Job Burnout; Mindfulness.

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DOI: https://doi.org/10.17509/ijdb.v6i1.107280

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