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Vol 2, No 1 (2022): Indonesian Journal of Digital Business Service Quality Delivery And its Impact On Customer Satisfaction: A Study Of Banks in Benin City, Edo State, Nigeria Abstract  PDF
Ugo Chuks Okolie
 
Vol 5, No 4 (2025): Indonesian Journal of Digital Business: December 2025 EVALUATION OF SERVICE QUALITY AND STRATEGIES FOR IMPROVING CUSTOMER SATISFACTION AT EXODIA CAFÉ: A SERVQUAL AND CUSTOMER SATISFACTION INDEX APPROACH Abstract  PDF
Khofifah Mamluatur Riskiyah, Bambang Setiyo Pambudi, Nurita Andriana
 
Vol 6, No 1 (2026): Indonesian Journal of Digital Business: April, Mei, Juni, Juli, Agustus, September 2026 Product Photos, Reviews, Ratings, and Muslim Fashion Purchase Intention via Customer Satisfaction Abstract  PDF
Raihan Evananda Budhi Saputra, Muhammad Sholahuddin
 
Vol 6, No 1 (2026): Indonesian Journal of Digital Business: April, Mei, Juni, Juli, Agustus, September 2026 Pengaruh Customer Experience terhadap Customer Loyalty melalui Perceived Usefulness dan Customer Satisfaction dengan Moderasi Perceived Risk pada Pengguna Telkomsel Surabaya Abstract  PDF
Nabila Nabila, Nadia Nur Thairrah
 
Vol 6, No 1 (2026): Indonesian Journal of Digital Business: April, Mei, Juni, Juli, Agustus, September 2026 Eksplorasi Brand Image, Customer Satisfaction, Perceived Value, dan Trust dalam Membentuk Customer Loyalty pada Warung Serba Enak (SE) di Dua Kecamatan Jebres dan Kartasura Abstract  PDF
Nur Ilham Trisnoadi, Moechammad Nasir
 
Vol 6, No 1 (2026): Indonesian Journal of Digital Business: April, Mei, Juni, Juli, Agustus, September 2026 Analisis Pengaruh Quality Promotion Content, Social Interaction, dan Event Atmosphere terhadap Revisit Intention dengan Customer Engagement dan Customer Satisfaction sebagai Variabel Mediasi pada Event Uleg Bazar Kuliner Mangkunegaran 2026 Abstract  PDF
Ikfina Amaliadina, Kussudyarsana Kussudyarsana
 
Vol 5, No 4 (2025): Indonesian Journal of Digital Business: December 2025 Pengaruh Marketing Communication dan After Sales Service Quality Terhadap Customer Satisfaction dan Customer Loyalty Pada Customer Toyota Minibus Auto2000 Padang Abstract  PDF
Mutiara Agatha Putri, Yasri Yasri
 
Vol 5, No 4 (2025): Indonesian Journal of Digital Business: December 2025 Analisis Brand Trust dan Brand Credibility Terhadap Brand Loyalty Pada Green Product Kecap Bango Dengan Customer Satisfaction Sebagai Variabel Mediasi Abstract  PDF
Intan Kusuma Maharani, Moechammad Nasir
 
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