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Needs Analysis of Audio-Based Learning Media for Telephone Conversations in Business Japanese
Abstract
This study aims to analyze the needs for audio-based learning media in mastering telephone conversation skills in business Japanese. Effective communication, especially in a professional setting, requires a deep understanding of Keigo (honorific language) and standardized expressions (kimari monku), which are often challenging for learners. The research method used was a survey through questionnaires distributed to students studying the Japanese language. The results showed that the majority of respondents experienced difficulties in using keigo and standardized expressions (kimari monku) correctly during telephone conversations, indicating a strong need for interactive and contextual learning methods. The findings also highlight the potential benefits of audio-based media in enhancing listening comprehension and communication skills in business settings. This study serves as a foundation for developing effective audio-based learning tools to support learners in improving their Japanese business communication skills, particularly in telephone interactions.
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DOI: https://doi.org/10.17509/ijomr.v5i2.85048
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